Jitabat Privacy Policy — Your information is safe with us

This policy clearly explains how we collect, store, and use the information you share with us while using the jitabat platform. Your personal privacy is extremely important to us, and we believe every user's information should be handled with respect. Reading this page will help you understand your rights and how we protect them. We comply with applicable data protection guidelines in Bangladesh and strive to follow international standards. If you have any questions or concerns, please contact us directly.

When you open an account on jitabat, we collect your name, mobile number, age, and other basic information necessary for account management. Your mobile banking details (such as your bKash or Nagad number) are required for verification during deposit and withdrawal processes. Technical information such as device details, IP address, and browsing patterns may be collected automatically while you use the platform. This information helps us keep our services safe and reliable and prevent fraudulent activity. We will never ask for unnecessary or sensitive personal information.

Collected information is used solely for managing your account, processing payments, and providing customer support. Some usage patterns may be analyzed to further improve your gaming experience and deliver services tailored to your preferences. We never sell your information to third parties or use it for advertising purposes. We may be legally obligated to share information in response to valid requests from regulatory authorities under Bangladeshi law. The purpose of each use of data is limited and clearly defined.

We use modern encryption technology and secure server infrastructure to keep your information safe. You are advised to use strong passwords and, where necessary, two-factor authentication to access your account. Regular security audits are conducted to prevent unauthorized access to our systems. In the event of a security incident, we will promptly notify affected users and take the necessary steps. Data protection is an ongoing process and we continuously work to improve our security measures.

Our platform uses cookies to enhance your browsing experience, helping remember your login status and save your preferences. No tracking cookies other than essential ones are used without your consent. You can manage cookies through your browser settings, though some platform features may become limited as a result. We do not use any third-party analytics or advertising cookies. For mobile app users, device permissions are requested only for essential services.

You may request to view or correct your personal information held by us at any time. You have the right to request deletion of your data after closing your account, unless retention is required by law. You also have the right to object to the processing of your information for specific purposes. To exercise these rights, email us at [email protected] and we will respond as soon as possible. For more details, please read our FAQ View the page or Terms & Conditions read.

Jitabat reserves the right to update this Privacy Policy at any time, and registered users will be notified of any significant changes. Continued use of the platform after a revised policy is published will be considered acceptance of the new policy. The latest version will always be available on this page, and the date of the update will be noted at the top. For any privacy-related questions, contact us by email at: [email protected]. We are always committed to protecting our users' information and believe in operating with full transparency.